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Community Member

transferring call in Ring in

Dear All,

i want to transfere calls on ip phone with out answering the call,there is no softkey for this in the ring in state,anyone has a suggestion .

Regards,

Moath

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

transferring call in Ring in

Moath,

Correct, you cannot transfer a ringing phone to any destination. iDivert would allow you to transfer the call to a static destination whatever the voicemail profile assigned to the DN is set to use which typically is voicemail, but you could point to to something else as long as voicemail would not be needed on this DN.

Sorry if this does not meet your requirments, but this is the only way.

HTH,

Chris

Hall of Fame Super Silver

Re: transferring call in Ring in

Hello, I hear you, but you will never get 100% feature parity between all systems and all vendors, there are features cucm does not have and features it has that other vendors do not have, unfortunately this is one such feature

HTH,

Chris

Sent from Cisco Technical Support iPhone App

5 REPLIES
VIP Red

transferring call in Ring in

where to you want to tranfer to? any destination? voicemail? (in which case you can use iDivert).

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Hall of Fame Super Silver

transferring call in Ring in

Moath,

Correct, you cannot transfer a ringing phone to any destination. iDivert would allow you to transfer the call to a static destination whatever the voicemail profile assigned to the DN is set to use which typically is voicemail, but you could point to to something else as long as voicemail would not be needed on this DN.

Sorry if this does not meet your requirments, but this is the only way.

HTH,

Chris

Community Member

transferring call in Ring in

thank you guys,

but this is very stange in CUCM,that i can't transfer incoming calls to any other extension without answereing the calls,since most of the PBX systems have this feature ,transfering the ringing call to dynamic DN.

some people suggested the IPMA feature,i don't know if it gonna work.

Hall of Fame Super Silver

Re: transferring call in Ring in

Hello, I hear you, but you will never get 100% feature parity between all systems and all vendors, there are features cucm does not have and features it has that other vendors do not have, unfortunately this is one such feature

HTH,

Chris

Sent from Cisco Technical Support iPhone App

Community Member

transferring call in Ring in

Hi,

I have same issue with CUCM 8.6- SIP trunk. But we tested it successfully with older Ver of CCM and FXO.

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