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New Member

Transferring out of unity express

We have installed Cisco Call Manager Express with Unity Express. We

are wondering how to allow users calling in to dial an alternate

extension if the one they are calling goes to voicemail. For instance

they call extension 4000, but nobody answers and it goes to

voicemail. They want to try 4001 without pressing zero for the

operator.

1 REPLY
New Member

Re: Transferring out of unity express

To my knowledge you can't only way once the call is transferred is to zero out.

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