Solved: Transffers to VM - Busy Signal

Thiago Cella · ‎11-18-2011

HI people,

I´ve configured the CME and CUE, but if i configure to all calls to an extension go to VM, the signal returns busy , could someone help me, checking the follow configs , i removed some extension configs to simplify:

CME Configs:

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

service password-encryption

service internal

!

hostname ROUTER_VOIP

!

boot-start-marker

boot-end-marker

!

logging message-counter syslog

!

no aaa new-model

clock timezone BRA -3

network-clock-participate wic 0

!

voice service voip

address-hiding

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

redirect ip2ip

fax protocol cisco

sip

session transport tcp

no rtp send-recv

registrar server expires max 3600 min 600

no update-callerid

!

voice class codec 1

codec preference 1 g729r8

codec preference 2 g711ulaw

codec preference 3 g711alaw

!

voice class codec 100

codec preference 1 g729r8

codec preference 2 g723r53

codec preference 3 g723r63

!

voice register global

mode cme

source-address 192.168.0.10 port 5060

max-dn 288

max-pool 96

timezone 17

time-format 24

hold-alert

dialplan-pattern 1 115904XXXX extension-length 4

call-forward system redirecting-expanded

voicemail 3999

tftp-path flash:

!

voice register dn 1

number 101

no-reg

voice register pool 1

id mac 000E.08D2.550B

number 1 dn 1

dtmf-relay rtp-nte sip-notify

voice-class codec 2

username 101 password cisco

!

voice translation-rule 3

rule 1 /8800/ /3901/

rule 2 /8801/ /123/

!

voice translation-profile Entrada-Ligacoes

translate called 3

!

voice-card 0

!

controller E1 0/0/0

framing NO-CRC4

ds0-group 1 timeslots 1-10 type r2-digital r2-compelled ani

cas-custom 1

country brazil use-defaults

metering

category 2

answer-signal group-b 1

!

interface Loopback0

description IP_CUE_Module

ip address 10.1.10.1 255.255.255.0

!

interface GigabitEthernet0/0

ip address 192.168.0.10 255.255.252.0

duplex auto

speed auto

!

interface Integrated-Service-Engine1/0

description IP_Modulo_CUE

ip unnumbered Loopback0

service-module ip address 10.1.10.2 255.255.255.0

!Application: CUE Running on NME

service-module ip default-gateway 10.1.10.1

no keepalive

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 192.168.0.20

ip route 10.1.10.2 255.255.255.255 Integrated-Service-Engine1/0

!

ip http server

no ip http secure-server

ip http path flash:/gui

!

no cdp log mismatch duplex

!

tftp-server flash:Desktops/320x212x12/CampusNight.png

tftp-server flash:Desktops/320x212x12/CiscoFountain.png

tftp-server flash:Desktops/320x212x12/MorroRock.png

tftp-server flash:Desktops/320x212x12/NantucketFlowers.png

tftp-server flash:Desktops/320x212x12/TN-CampusNight.png

tftp-server flash:Desktops/320x212x12/TN-CiscoFountain.png

tftp-server flash:Desktops/320x212x12/TN-Fountain.png

tftp-server flash:Desktops/320x212x12/TN-MorroRock.png

tftp-server flash:Desktops/320x212x12/TN-NantucketFlowers.png

tftp-server flash:Desktops/320x212x12/Fountain.png

tftp-server flash:Desktops/320x212x12/CiscoLogo.png

tftp-server flash:Desktops/320x212x12/TN-CiscoLogo.png

tftp-server flash:Desktops/320x212x12/List.xml

tftp-server flash:Desktops/320x216x16/List.xml

tftp-server flash:Desktops/320x212x16/List.xml

tftp-server flash:gui/admin_user.html

tftp-server flash:gui/admin_user.js

tftp-server flash:gui/CiscoLogo.gif

tftp-server flash:gui/Delete.gif

tftp-server flash:gui/dom.js

tftp-server flash:gui/downarrow.gif

tftp-server flash:gui/ephone_admin.html

tftp-server flash:gui/logohome.gif

tftp-server flash:gui/normal_user.html

tftp-server flash:gui/normal_user.js

tftp-server flash:gui/Plus.gif

tftp-server flash:gui/sxiconad.gif

tftp-server flash:gui/Tab.gif

tftp-server flash:gui/telephony_service.html

tftp-server flash:gui/uparrow.gif

tftp-server flash:gui/xml-test.html

tftp-server flash:gui/xml.template

tftp-server flash:ringtones/Analog1.raw

tftp-server flash:ringtones/Analog2.raw

tftp-server flash:ringtones/AreYouThere.raw

tftp-server flash:ringtones/AreYouThereF.raw

tftp-server flash:ringtones/Bass.raw

tftp-server flash:ringtones/CallBack.raw

tftp-server flash:ringtones/Chime.raw

tftp-server flash:ringtones/Classic1.raw

tftp-server flash:ringtones/Classic2.raw

tftp-server flash:ringtones/ClockShop.raw

tftp-server flash:ringtones/DistinctiveRingList.xml

tftp-server flash:ringtones/Drums1.raw

tftp-server flash:ringtones/Drums2.raw

tftp-server flash:ringtones/FilmScore.raw

tftp-server flash:ringtones/HarpSynth.raw

tftp-server flash:ringtones/Jamaica.raw

tftp-server flash:ringtones/KotoEffect.raw

tftp-server flash:ringtones/MusicBox.raw

tftp-server flash:ringtones/Piano1.raw

tftp-server flash:ringtones/Piano2.raw

tftp-server flash:ringtones/Pop.raw

tftp-server flash:ringtones/Pulse1.raw

tftp-server flash:ringtones/Ring1.raw

tftp-server flash:ringtones/Ring2.raw

tftp-server flash:ringtones/Ring3.raw

tftp-server flash:ringtones/Ring4.raw

tftp-server flash:ringtones/Ring5.raw

--More-- tftp-server flash:ringtones/Ring6.raw

tftp-server flash:ringtones/Ring7.raw

tftp-server flash:ringtones/RingList.xml

tftp-server flash:ringtones/Sax1.raw

tftp-server flash:ringtones/Sax2.raw

tftp-server flash:ringtones/Vibe.raw

tftp-server flash:APPS-1.2.1.SBN

tftp-server flash:SYS-1.2.1.SBN

tftp-server flash:GUI-1.2.1.SBN

tftp-server flash:CP7921G-1.2.1.LOADS

tftp-server flash:TNUX-1.2.1.SBN

tftp-server flash:TNUXR-1.2.1.SBN

tftp-server flash:WLAN-1.2.1.SBN

tftp-server flash:apps37sccp.1-2-1-0.bin

tftp-server flash:APPSH-1.3.1.SBN

tftp-server flash:GUIH-1.3.1.SBN

tftp-server flash:CP7925G-1.3.1.LOADS

tftp-server flash:SYSH-1.3.1.SBN

tftp-server flash:TNUXH-1.3.1.SBN

tftp-server flash:WLANH-1.3.1.SBN

!

control-plane

!

voice-port 0/0/0:1

cptone BR

timeouts initial 2

timeouts interdigit 2

!

mgcp fax t38 ecm

!

dial-peer cor custom

name internal

name pstn

!

dial-peer cor list call-internal

member internal

!

dial-peer cor list call-pstn

member pstn

!

dial-peer voice 3 pots

corlist outgoing call-pstn

description Out Calls - Local

destination-pattern 0[2-6].......

port 0/0/0:1

!

dial-peer voice 2 pots

corlist outgoing call-pstn

description Out Calls-DDD

translation-profile outgoing Chanada-DDD

destination-pattern 8[1-9][1-9]........

port 0/0/0:1

!

dial-peer voice 5 pots

corlist outgoing call-pstn

translation-profile incoming Incomming Calls

incoming called-number 880.

direct-inward-dial

!

dial-peer voice 44 pots

corlist outgoing call-pstn

description Out Calls

destination-pattern 00T

port 0/0/0:1

prefix 0

!

dial-peer voice 66 pots

corlist outgoing call-pstn

description Out Cell Calls

destination-pattern 0[7-9].......

port 0/0/0:1

!

dial-peer voice 1001 voip

corlist incoming call-internal

description CUE-Numbers

destination-pattern 39..

b2bua

voice-class codec 2

session protocol sipv2

session target ipv4:10.1.10.2

session transport udp

dtmf-relay sip-notify

!

dial-peer voice 1000 voip

corlist incoming call-internal

description Extension Numbers

destination-pattern 1..

b2bua

voice-class codec 2

session protocol sipv2

session target ipv4:192.168.0.10

session transport tcp

dtmf-relay sip-notify

!

gateway

timer receive-rtp 1200

!

sip-ua

!

telephony-service

no auto-reg-ephone

authentication credential admin cisco

em logout 0:0 0:0 0:0

max-ephones 110

max-dn 288

ip source-address 192.168.0.10 port 2000

system message XXXXX

url directories http://10.1.10.1/localdirectory

url services http://10.1.10.2/voiceview/common/login.do

url authentication http://10.1.10.1/CCMCIP/authenticate.asp

cnf-file location flash:

load 7914 S00104000000

load 7906 SCCP11.8-4-2S.loads

load 7911 SCCP11.8-4-2S.loads

load 7921 CP7921G-1.2.1

load 7925 CP7925G-1.3.1

load 7931 SCCP31.8-4-2S.loads

load 7937 apps37sccp.1-2-1-0.bin

load 7941 SCCP41.8-4-2S.loads

load 7942 SCCP42.8-4-2S.loads

load 7945 SCCP45.8-4-2S.loads

load 7961 SCCP41.8-4-2S.loads

load 7962 SCCP42.8-4-2S.loads

load 7965 SCCP45.8-4-2S.loads

load 7970 SCCP70.8-4-2S.loads

load 7971 SCCP70.8-4-2S.loads

load 7975 SCCP75.8-4-2S.loads

time-zone 17

time-format 24

date-format dd-mm-yy

dialplan-pattern 1 5904.... extension-length 4 extension-pattern ....

voicemail 3999

max-conferences 8 gain -6

call-forward pattern .T

moh music-on-hold.au

web admin system name admin secret 5 cisco

web admin customer name adminweb password cisco

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

create cnf-files version-stamp Jan 01 2002 00:00:00

!

ephone-dn 1

number 102 no-reg primary

type 7911

call-forward all 3999

!

ephone 1

mac-address 001A.4DA1.A9B8

type 7911

username "102" password 102

button 1:1

!

================================================================================================

CUE CONFIGs :

clock timezone America/Sao_Paulo

hostname cue

system language preferred "pt_BR"

software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

log trace local enable

site name local

site-hostname 10.1.10.1

web credentials hidden

privilege ViewPrivateList create

privilege broadcast create

privilege manage-passwords create

privilege ViewHistoricalReports create

privilege ManagePrompts create

privilege local-broadcast create

privilege manage-users create

privilege ViewRealTimeReports create

privilege vm-imap create

privilege ManagePublicList create

groupname Broadcasters create

username 101 create

username 102 create

privilege ViewPrivateList description "Privilege to view private list"

privilege broadcast description "Privilege to send local or remote broadcast messages"

privilege manage-passwords description "Privilege to reset user passwords"

privilege ViewHistoricalReports description "Privilege to view historical reports"

privilege ManagePrompts description "Privilege to create, modify, or delete system prompts"

privilege local-broadcast description "Privilege to send local broadcast messages"

privilege manage-users description "Privilege to create, modify, and delete users and groups"

privilege ViewRealTimeReports description "Privilege to view realtime reports"

privilege vm-imap description "Privilege to manage personal voicemail via IMAP client"

privilege ManagePublicList description "Privilege to manage public lists"

privilege ViewPrivateList operation voicemail.lists.private.view

privilege broadcast operation broadcast.remote

privilege broadcast operation broadcast.local

privilege broadcast operation system.debug

privilege manage-passwords operation user.password

privilege manage-passwords operation user.pin

privilege manage-passwords operation system.debug

privilege ViewHistoricalReports operation report.historical.view

privilege ManagePrompts operation system.debug

privilege ManagePrompts operation prompt.modify

privilege local-broadcast operation broadcast.local

privilege local-broadcast operation system.debug

privilege manage-users operation group.configuration

privilege manage-users operation user.configuration

privilege manage-users operation user.password

privilege manage-users operation user.mailbox

privilege manage-users operation user.pin

privilege manage-users operation user.notification

privilege manage-users operation user.remote

privilege manage-users operation system.debug

privilege ViewRealTimeReports operation report.realtime

privilege vm-imap operation voicemail.imap.user

privilege ManagePublicList operation voicemail.lists.public

privilege ManagePublicList operation system.debug

groupname Administrators member rcvtelecom

groupname Broadcasters privilege broadcast

username 101 phonenumber "101"

username 102 phonenumber "102"

restriction msg-notification create

restriction msg-notification min-digits 1

restriction msg-notification max-digits 30

restriction msg-notification dial-string preference 1 pattern * allowed

backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/VNXHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

calendar biz-schedule systemschedule

open day 1 from 00:00 to 24:00

open day 2 from 00:00 to 24:00

open day 3 from 00:00 to 24:00

open day 4 from 00:00 to 24:00

open day 5 from 00:00 to 24:00

open day 6 from 00:00 to 24:00

open day 7 from 00:00 to 24:00

end schedule

ccn application autoattendant aa

description "autoattendant"

enabled

maxsessions 2

script "aa_sbcs_v03.aef"

parameter "AfterHoursOption7" "none"

parameter "AfterHoursOption8" "none"

parameter "AfterHoursOption9" "none"

parameter "BusinessHoursOptionPound" "none"

parameter "directXferMailboxNumber" "3999"

parameter "operator" "100"

parameter "transferMaskEnabled" "false"

parameter "transferMaskPrefixDigits" "2"

parameter "DialByNameDigit" "none"

parameter "BusinessHoursOption9" "none"

parameter "BusinessHoursOption8" "none"

parameter "BusinessHoursOption7" "none"

parameter "BusinessHoursOption6" "none"

parameter "BusinessHoursOption5" "none"

parameter "BusinessHoursOption4" "none"

parameter "BusinessHoursOption3" "171"

parameter "BusinessHoursOption2" "130"

parameter "BusinessHoursOption1" "none"

parameter "extensionLength" "3"

parameter "BusinessHoursOption0" "none"

parameter "BusinessHourMenuPrompt" "Ura.wav"

parameter "AfterHoursMenuPrompt" "Ura.wav"

parameter "AfterHoursOptionPound" "none"

parameter "AfterHoursOptionStar" "none"

parameter "BusinessHoursOptionStar" "none"

parameter "allowExternalTransfers" "false"

parameter "maxRetry" "1"

parameter "AfterHoursOption0" "none"

parameter "AfterHoursOption1" "none"

parameter "AfterHoursOption2" "130"

parameter "AfterHoursOption3" "171"

parameter "DialByExtensionAnytime" "true"

parameter "AfterHoursOption4" "none"

parameter "AfterHoursOption5" "none"

parameter "Schedule" "systemschedule"

parameter "AfterHoursOption6" "none"

end application

ccn application ciscomwiapplication aa

description "ciscomwiapplication"

enabled

maxsessions 2

script "setmwi.aef"

parameter "CallControlGroupID" "0"

parameter "strMWI_OFF_DN" "334"

parameter "strMWI_ON_DN" "333"

end application

ccn application msgnotification aa

description "msgnotification"

enabled

maxsessions 2

script "msgnotify.aef"

parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"

parameter "DelayBeforeSendDTMF" "1"

end application

ccn application promptmgmt aa

description "promptmgmt"

enabled

maxsessions 1

script "promptmgmt.aef"

end application

ccn application voicemail aa

description "voicemail"

enabled

maxsessions 2

script "voicebrowser.aef"

parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"

parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"

end application

ccn engine

end engine

ccn reporting historical

database local

end reporting

ccn subsystem email

end subsystem

ccn subsystem fax

end subsystem

ccn subsystem sip

gateway address "10.1.10.1"

dtmf-relay sip-notify

mwi sip outcall sub-notify

end subsystem

ccn trigger http urlname msgnotifytrg

application "msgnotification"

enabled

maxsessions 2

end trigger

ccn trigger http urlname mwiapp

application "ciscomwiapplication"

enabled

maxsessions 1

end trigger

ccn trigger sip phonenumber 3901

application "autoattendant"

enabled

maxsessions 2

end trigger

ccn trigger sip phonenumber 3902

application "promptmgmt"

enabled

maxsessions 1

end trigger

ccn trigger sip phonenumber 3999

application "voicemail"

enabled

maxsessions 2

end trigger

service phone-authentication

end phone-authentication

service voiceview

enable

end voiceview

voicemail broadcast recording time 300

voicemail default messagesize 240

voicemail notification restriction msg-notification

voicemail mailbox owner "101" size 7200

description "101 mailbox"

no fax enable

end mailbox

voicemail mailbox owner "102" size 7200

description "102 mailbox"

no fax enable

end mailbox

auppal · ‎11-20-2011

Hmm ok try 2 things. 1) Remove the dialplan pattern command under the telephony service I am suspecting the 3999 is getting changed to the full 59043999 and see if that works

2) also remove the cor on this dial peer

dial-peer voice 1001 voip

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

type=6 redirecting_number=135

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectNumber:

type=6 Original Called Number=135, Called Number=135, Calling Number=1143514725, Calling DN=235789812 Calling Id=23780,

Redirect Number=3999, Redirect Reason=15

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

type=6 redirecting_number=135

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

This tells me that 135 got triggered and has redirected the call to 3999 so I think the dialplan pattern is the one screwing it up. If this doesn’t work then I will have to give you some more detail debugs to see what is the number it is trying to match that its getting a failure

Cheers

View solution in original post

Jorge Armijo M · ‎11-18-2011

Hello Thiago,

Can you please debug the ccsip messages and capture the output? For a non working transfer to voicemail call.

Also what CUE version is currently running?

Sent from Cisco Technical Support iPhone App

Chris Deren · ‎11-19-2011

Thiago,

Your dial-peer 1001 references voice-class codec 2, but I do not see that defied, can you either reference class 1, or hard code g711 codec to see if that fixes it?

Chris

auppal · ‎11-19-2011

you dont have an incoming dial-peer if it hits 0 the call will fail

Thnx

Sent from Cisco Technical Support iPad App

Thiago Cella · ‎11-20-2011

Friends, first thanks.

Jorge Armijo

Im running 7.0 version, follow the debug ;

Chris Deren

I forced the codec g711, but didnt work ;

auppal

I didnt understand, why i need an incomming dial-peer?

Follow the debug, in this test i called to extension 135 configured with call-forward all 3999, but always return with signal busy :

*Nov 20 15:45:09.260: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA116D9 Remote-Party-ID: <1143514725>;party=calling;screen=no;privacy=off From: <1143514725>;tag=D68A6EC-982 To: <3901> Date: Sun, 20 Nov 2011 15:45:09 GMT Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 Supported: 100rel,timer,resource-priority,replaces,sdp-anat Min-SE: 1800 Cisco-Guid: 1976801949-314905057-3164309887-1066528775 User-Agent: Cisco-SIPGateway/IOS-12.x Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER CSeq: 101 INVITE Max-Forwards: 70 Timestamp: 1321803909 Contact: <1143514725> Call-Info: <10.1.10.1:5060>;method="NOTIFY;Event=telephone-event;Duration=2000" Expires: 180 Allow-Events: telephone-event Content-Type: application/sdp Content-Disposition: session;handling=required Content-Length: 206 v=0 o=CiscoSystemsSIP-GW-UserAgent 5427 1063 IN IP4 10.1.10.1 s=SIP Call c=IN IP4 10.1.10.1 t=0 0 m=audio 17354 RTP/AVP 0 19 c=IN IP4 10.1.10.1 a=rtpmap:0 PCMU/8000 a=rtpmap:19 CN/8000 a=ptime:20

*Nov 20 15:45:09.264: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA116D9 To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 101 INVITE Content-Length: 0 Timestamp: 1321803909 Contact: <3901>

*Nov 20 15:45:09.272: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA116D9 To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 101 INVITE Content-Length: 0 Contact: <3901>

*Nov 20 15:45:09.280: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA116D9 To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 101 INVITE Content-Length: 172 Contact: <3901> Content-Type: application/sdp Call-Info: <10.1.10.2:5060>;method="NOTIFY;Event=telephone-event;Duration=2000" Allow-Events: telephone-event v=0 o=CiscoSystemsSIP-Workflow-App-UserAgent 2235 2235 IN IP4 10.1.10.2 s=SIP Call c=IN IP4 10.1.10.2 t=0 0 m=audio 16910 RTP/AVP 0 a=rtpmap:0 pcmu/8000 a=ptime:20

*Nov 20 15:45:09.288: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA21369 From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Date: Sun, 20 Nov 2011 15:45:09 GMT Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 Max-Forwards: 70 CSeq: 101 ACK Allow-Events: telephone-event Content-Length: 0

*Nov 20 15:45:13.828: //-1/xxxxxxxxxxxx/SIP/Msg/sipDisplayBinaryData:

Sending: Binary Message Body

*Nov 20 15:45:13.828: Content-Type: audio/telephone-event 01 00 07 D0

*Nov 20 15:45:13.828: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

NOTIFY sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA31AAB From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 102 NOTIFY Max-Forwards: 70 Date: Sun, 20 Nov 2011 15:45:13 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Event: telephone-event Subscription-State: active Contact: <10.1.10.1:5060> Content-Type: audio/telephone-event Content-Length: 4 . P

*Nov 20 15:45:13.832: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA31AAB To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 102 NOTIFY Content-Length: 0 Allow-Events: refer Allow-Events: telephone-event Allow-Events: message-summary

*Nov 20 15:45:13.900: //-1/xxxxxxxxxxxx/SIP/Msg/sipDisplayBinaryData:

Sending: Binary Message Body

*Nov 20 15:45:13.900: Content-Type: audio/telephone-event 01 80 00 6B

*Nov 20 15:45:13.900: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

NOTIFY sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA425A From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 103 NOTIFY Max-Forwards: 70 Date: Sun, 20 Nov 2011 15:45:13 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Event: telephone-event Subscription-State: active Contact: <10.1.10.1:5060> Content-Type: audio/telephone-event Content-Length: 4 .k

*Nov 20 15:45:13.904: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA425A To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 103 NOTIFY Content-Length: 0 Allow-Events: refer Allow-Events: telephone-event Allow-Events: message-summary

*Nov 20 15:45:14.288: //-1/xxxxxxxxxxxx/SIP/Msg/sipDisplayBinaryData:

Sending: Binary Message Body

*Nov 20 15:45:14.288: Content-Type: audio/telephone-event 03 00 07 D0

*Nov 20 15:45:14.288: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

NOTIFY sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA523F3 From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 104 NOTIFY Max-Forwards: 70 Date: Sun, 20 Nov 2011 15:45:14 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Event: telephone-event Subscription-State: active Contact: <10.1.10.1:5060> Content-Type: audio/telephone-event Content-Length: 4 . P

*Nov 20 15:45:14.292: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA523F3 To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 104 NOTIFY Content-Length: 0 Allow-Events: refer Allow-Events: telephone-event Allow-Events: message-summary

*Nov 20 15:45:14.364: //-1/xxxxxxxxxxxx/SIP/Msg/sipDisplayBinaryData:

Sending: Binary Message Body

*Nov 20 15:45:14.364: Content-Type: audio/telephone-event 03 80 00 75

*Nov 20 15:45:14.368: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

NOTIFY sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA61854 From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 105 NOTIFY Max-Forwards: 70 Date: Sun, 20 Nov 2011 15:45:14 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Event: telephone-event Subscription-State: active Contact: <10.1.10.1:5060> Content-Type: audio/telephone-event Content-Length: 4 .u

*Nov 20 15:45:14.368: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA61854 To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 105 NOTIFY Content-Length: 0 Allow-Events: refer Allow-Events: telephone-event Allow-Events: message-summary

*Nov 20 15:45:14.748: //-1/xxxxxxxxxxxx/SIP/Msg/sipDisplayBinaryData:

Sending: Binary Message Body

*Nov 20 15:45:14.748: Content-Type: audio/telephone-event 05 00 07 D0

*Nov 20 15:45:14.748: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

NOTIFY sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA715CC From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 106 NOTIFY Max-Forwards: 70 Date: Sun, 20 Nov 2011 15:45:14 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Event: telephone-event Subscription-State: active Contact: <10.1.10.1:5060> Content-Type: audio/telephone-event Content-Length: 4 . P

*Nov 20 15:45:14.752: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA715CC To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 106 NOTIFY Content-Length: 0 Allow-Events: refer Allow-Events: telephone-event Allow-Events: message-summary

*Nov 20 15:45:14.828: //-1/xxxxxxxxxxxx/SIP/Msg/sipDisplayBinaryData:

Sending: Binary Message Body

*Nov 20 15:45:14.828: Content-Type: audio/telephone-event 05 80 00 73

*Nov 20 15:45:14.828: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

NOTIFY sip:3901@10.1.10.2:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA82195 From: <1143514725>;tag=D68A6EC-982 To: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 107 NOTIFY Max-Forwards: 70 Date: Sun, 20 Nov 2011 15:45:14 GMT User-Agent: Cisco-SIPGateway/IOS-12.x Event: telephone-event Subscription-State: active Contact: <10.1.10.1:5060> Content-Type: audio/telephone-event Content-Length: 4 .s

*Nov 20 15:45:14.832: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.10.1:5060;branch=z9hG4bKCA82195 To: <3901>;tag=cuee112884d From: <1143514725>;tag=D68A6EC-982 Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 107 NOTIFY Content-Length: 0 Allow-Events: refer Allow-Events: telephone-event Allow-Events: message-summary

*Nov 20 15:45:20.620: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

BYE sip:10.1.10.1:5060 SIP/2.0 Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKQx4KezWD67zxVPN4sAhRHQ~~219 Max-Forwards: 70 To: <1143514725>;tag=D68A6EC-982 From: <3901>;tag=cuee112884d Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 CSeq: 1 BYE Content-Length: 0 Contact: <3901> Also: <135>

*Nov 20 15:45:20.620: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKQx4KezWD67zxVPN4sAhRHQ~~219 From: <3901>;tag=cuee112884d To: <1143514725>;tag=D68A6EC-982 Date: Sun, 20 Nov 2011 15:45:20 GMT Call-ID: 75D56F15-12C511E1-BCA0897F-3F91F007@10.1.10.1 Server: Cisco-SIPGateway/IOS-12.x CSeq: 1 BYE Content-Length: 0

auppal · ‎11-20-2011

It seems you are calling AA and then transfering to the extension. Can youpaste the following debug

deb voip ccapi def

deb ccsip messages

Thnx

Sent from Cisco Technical Support iPad App

Thiago Cella · ‎11-20-2011

auppal

You are correct, when i call to business, the call goes to AA, and for example i disk to extension 135 (configured with

call-forward all 3999 ) when the AA transfer to extension 135 the signal returns busy, but should return a voice saying that "there is no maibox to this number"

Follow the deb voip ccapi def:

*Nov 20 18:45:12.879: //-1/9D4AE7478031/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=1143514725

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=8800

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-lastrdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

*Nov 20 18:45:12.879: //-1/9D4AE7478031/CCAPI/cc_api_call_setup_ind_common:

Interface=0x48153788, Call Info(

Calling Number=1143514725,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=8800(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

Incoming Dial-peer=4, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

Sub Calling(TON=Subscriber, NPI=Private, Data=Z GC 4, Length=71)

Sub Called(TON=Subscriber, NPI=Unknown, Data=Lq GC \, Length=52)

*Nov 20 18:45:12.879: //-1/9D4AE7478031/CCAPI/ccCheckClipClir:

In: Calling Number=1143514725(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Nov 20 18:45:12.879: //-1/9D4AE7478031/CCAPI/ccCheckClipClir:

Out: Calling Number=1143514725(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Nov 20 18:45:12.879: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:12.879: :cc_get_feature_vsa malloc success

*Nov 20 18:45:12.879: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:12.879: cc_get_feature_vsa count is 1

*Nov 20 18:45:12.879: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:12.879: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232337072,feature_id:6853

*Nov 20 18:45:12.879: //23780/9D4AE7478031/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=1143514725(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=8800(TON=Unknown, NPI=Unknown))

*Nov 20 18:45:12.883: //23780/9D4AE7478031/CCAPI/cc_process_call_setup_ind:

Event=0x47C330D0

*Nov 20 18:45:12.883: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

Try with the demoted called number 8800

*Nov 20 18:45:12.887: //23780/9D4AE7478031/CCAPI/ccCallSetContext:

Context=0x4648BF8C

*Nov 20 18:45:12.887: //23780/9D4AE7478031/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 23780 with tag 4 to app "_ManagedAppProcess_Default"

*Nov 20 18:45:12.887: //23780/9D4AE7478031/CCAPI/ccCallProceeding:

Progress Indication=NULL(0)

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/ccCallSetupRequest:

Destination=, Calling IE Present=TRUE, Mode=0,

Outgoing Dial-peer=1001, Params=0x49798BC4, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/ccCheckClipClir:

In: Calling Number=1143514725(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/ccCheckClipClir:

Out: Calling Number=1143514725(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/ccCallSetupRequest:

Destination Pattern=39.., Called Number=3901, Digit Strip=FALSE

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/ccCallSetupRequest:

Calling Number=1143514725(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=3901(TON=Unknown, NPI=Unknown),

Redirect Number=, Display Info=

Account Number=, Final Destination Flag=TRUE,

Guid=9D4AE747-12DE-11E1-8031-897F3F91F007, Outgoing Dial-peer=1001

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/cc_api_display_ie_subfields:

ccCallSetupRequest:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=1143514725

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=3901

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-lastrdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

*Nov 20 18:45:12.891: //23780/9D4AE7478031/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x4796CC04, Interface Type=3, Destination=, Mode=0x0,

Call Params(Calling Number=1143514725,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=3901(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=1001, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

Sub Calling(TON=Subscriber, NPI=Private, Data=Z GC 4, Length=71)

Sub Called(TON=Subscriber, NPI=Unknown, Data=Lq GC \, Length=52)

*Nov 20 18:45:12.895: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:12.895: :cc_get_feature_vsa malloc success

*Nov 20 18:45:12.895: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:12.895: cc_get_feature_vsa count is 2

*Nov 20 18:45:12.895: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:12.895: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232336848,feature_id:6854

*Nov 20 18:45:12.895: //23781/9D4AE7478031/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1

*Nov 20 18:45:12.895: //23781/9D4AE7478031/CCAPI/ccCallSetContext:

Context=0x49798B74

*Nov 20 18:45:12.895: //23780/9D4AE7478031/CCAPI/ccSaveDialpeerTag:

Outgoing Dial-peer=1001

*Nov 20 18:45:12.895: //23781/9D4AE7478031/CCAPI/cc_api_call_proceeding:

Interface=0x4796CC04, Progress Indication=NULL(0)

*Nov 20 18:45:12.911: //23781/9D4AE7478031/CCAPI/cc_api_call_alert:

Interface=0x4796CC04, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

*Nov 20 18:45:12.911: //23781/9D4AE7478031/CCAPI/cc_api_call_alert:

Call Entry(Retry Count=0, Responsed=TRUE)

*Nov 20 18:45:12.911: //23780/9D4AE7478031/CCAPI/ccCallAlert:

Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

*Nov 20 18:45:12.911: //23780/9D4AE7478031/CCAPI/ccCallAlert:

Call Entry(Responsed=TRUE, Alert Sent=TRUE)

*Nov 20 18:45:12.923: //23781/9D4AE7478031/CCAPI/cc_api_call_connected:

Interface=0x4796CC04, Data Bitmask=0x1, Progress Indication=NULL(0),

Connection Handle=0

*Nov 20 18:45:12.923: //23781/9D4AE7478031/CCAPI/cc_api_call_connected:

Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

*Nov 20 18:45:12.923: //23780/9D4AE7478031/CCAPI/ccGenerateToneInfo:

Stop Tone On Digit=FALSE, Tone=Null,

Tone Direction=Network, Params=0x0, Call Id=23780

*Nov 20 18:45:12.923: //23780/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

(confID=0x495CF624, callID1=0x5CE4, callID2=0x5CE5, tag=0x0)

*Nov 20 18:45:12.923: //23780/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

(confID=0x495CF624, callID1=0x5CE4, gcid=9D4AE747-12DE11E1-8031897F-3F91F007, tag=0x0)

*Nov 20 18:45:12.923: //23781/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

(confID=0x495CF624, callID2=0x5CE5, gcid=9D4AE747-12DE11E1-8031897F-3F91F007, tag=0x0)

*Nov 20 18:45:12.923: //23780/9D4AE7478031/CCAPI/ccConferenceCreate:

Conference Id=0x495CF624, Call Id1=23780, Call Id2=23781, Tag=0x0

*Nov 20 18:45:12.923: //23780/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

Conference Id=0x615, Source Interface=0x48153788, Source Call Id=23780,

Destination Call Id=23781, Disposition=0x0, Tag=0xFFFFFFFF

*Nov 20 18:45:12.923: //23781/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

*Nov 20 18:45:12.923: cc_api_get_xcode_stream : 4534

*Nov 20 18:45:12.923: //23781/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

Conference Id=0x615, Source Interface=0x4796CC04, Source Call Id=23781,

Destination Call Id=23780, Disposition=0x0, Tag=0x0

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/cc_generic_bridge_done:

Conference Id=0x615, Source Interface=0x4796CC04, Source Call Id=23781,

Destination Call Id=23780, Disposition=0x0, Tag=0x0

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/ccConferenceCreate:

Call Entry(Conference Id=0x615, Destination Call Id=23781)

*Nov 20 18:45:12.927: //23781/9D4AE7478031/CCAPI/ccConferenceCreate:

Call Entry(Conference Id=0x615, Destination Call Id=23780)

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/cc_api_caps_ind:

Destination Interface=0x4796CC04, Destination Call Id=23781, Source Call Id=23780,

Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

Modem=0x2, Codec Bytes=20, Signal Type=3)

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/cc_api_caps_ind:

Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

Playout Max=1000(ms), Fax Nom=300(ms))

*Nov 20 18:45:12.927: //23781/9D4AE7478031/CCAPI/cc_api_caps_ind:

Destination Interface=0x48153788, Destination Call Id=23780, Source Call Id=23781,

Caps(Codec=0x1, Fax Rate=0x2, Vad=0x2,

Modem=0x0, Codec Bytes=160, Signal Type=2)

*Nov 20 18:45:12.927: //23781/9D4AE7478031/CCAPI/cc_api_caps_ind:

Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

Playout Max=1000(ms), Fax Nom=300(ms))

*Nov 20 18:45:12.927: //23781/9D4AE7478031/CCAPI/cc_api_caps_ack:

Destination Interface=0x48153788, Destination Call Id=23780, Source Call Id=23781,

Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=ON(0x2),

Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=901)

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/cc_process_notify_bridge_done:

Conference Id=0x615, Call Id1=23780, Call Id2=23781

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/ccCallConnect:

Progress Indication=NULL(0), Data Bitmask=0x1

*Nov 20 18:45:12.927: //23780/9D4AE7478031/CCAPI/ccCallConnect:

Call Entry(Connected=TRUE, Responsed=TRUE)

*Nov 20 18:45:14.119: //23780/9D4AE7478031/CCAPI/cc_api_caps_ack:

Destination Interface=0x4796CC04, Destination Call Id=23781, Source Call Id=23780,

Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=ON(0x2),

Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=901)

*Nov 20 18:45:14.119: //23780/9D4AE7478031/CCAPI/cc_api_voice_mode_event:

Call Id=23780

*Nov 20 18:45:14.119: //23780/9D4AE7478031/CCAPI/cc_api_voice_mode_event:

Call Entry(Context=0x4648BF8C)

*Nov 20 18:45:22.779: //23780/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_begin:

Consume mask is not set. Relaying Digit 1 to dstCallId 0x5CE5

*Nov 20 18:45:22.779: //23780/xxxxxxxxxxxx/CCAPI/cc_relay_digit_begin_for_3way_conference:

Check DTMF relay digit begin for 3way conf

*Nov 20 18:45:22.859: //23780/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_end:

Consume mask is not set. Relaying Digit 1 to dstCallId 0x5CE5

*Nov 20 18:45:22.859: //23780/xxxxxxxxxxxx/CCAPI/cc_relay_digit_end_for_3way_conference:

Check DTMF relay digit end for 3way conf

*Nov 20 18:45:23.639: //23780/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_begin:

Consume mask is not set. Relaying Digit 3 to dstCallId 0x5CE5

*Nov 20 18:45:23.639: //23780/xxxxxxxxxxxx/CCAPI/cc_relay_digit_begin_for_3way_conference:

Check DTMF relay digit begin for 3way conf

*Nov 20 18:45:23.719: //23780/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_end:

Consume mask is not set. Relaying Digit 3 to dstCallId 0x5CE5

*Nov 20 18:45:23.719: //23780/xxxxxxxxxxxx/CCAPI/cc_relay_digit_end_for_3way_conference:

Check DTMF relay digit end for 3way conf

*Nov 20 18:45:25.107: //23780/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_begin:

Consume mask is not set. Relaying Digit 5 to dstCallId 0x5CE5

*Nov 20 18:45:25.107: //23780/xxxxxxxxxxxx/CCAPI/cc_relay_digit_begin_for_3way_conference:

Check DTMF relay digit begin for 3way conf

*Nov 20 18:45:25.187: //23780/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_end:

Consume mask is not set. Relaying Digit 5 to dstCallId 0x5CE5

*Nov 20 18:45:25.191: //23780/xxxxxxxxxxxx/CCAPI/cc_relay_digit_end_for_3way_conference:

Check DTMF relay digit end for 3way conf

*Nov 20 18:45:30.983: //23780/9D4AE7478031/CCAPI/ccGenerateToneInfo:

Stop Tone On Digit=FALSE, Tone=Null,

Tone Direction=Sum Network, Params=0x0, Call Id=23780

*Nov 20 18:45:30.983: //23781/9D4AE7478031/CCAPI/cc_api_call_facility:

Interface=0x4796CC04, Call Id=23781

*Nov 20 18:45:30.987: //23781/9D4AE7478031/CCAPI/cc_api_get_ssCTreRoutingNotSupported:

CallInfo(ssCTreRoutingNotSupported=FALSE)

*Nov 20 18:45:30.987: //23780/9D4AE7478031/CCAPI/ccConferenceDestroy:

Conference Id=0x615, Tag=0x0

*Nov 20 18:45:30.987: //23780/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

Conference Id=0x615, Source Interface=0x48153788, Source Call Id=23780,

Destination Call Id=23781, Disposition=0x0, Tag=0x0

*Nov 20 18:45:30.987: //23781/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

Conference Id=0x615, Source Interface=0x4796CC04, Source Call Id=23781,

Destination Call Id=23780, Disposition=0x0, Tag=0x0

*Nov 20 18:45:30.987: //23780/9D4AE7478031/CCAPI/cc_generic_bridge_done:

Conference Id=0x615, Source Interface=0x4796CC04, Source Call Id=23781,

Destination Call Id=23780, Disposition=0x0, Tag=0x0

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: :cc_get_feature_vsa malloc success

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: cc_get_feature_vsa count is 3

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232336624,feature_id:6855

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.987: feature_vsa is 4973F7C8,featname is 0

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: :cc_get_feature_vsa malloc success

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: cc_get_feature_vsa count is 4

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232336400,feature_id:6856

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.987: : Generating new featurevsa,inserting it

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.987: feature call forward featname is 4

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.987: feature_vsa is 4973F8A8,featname is 0

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: :cc_get_feature_vsa malloc success

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: cc_get_feature_vsa count is 5

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.987: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232336176,feature_id:6857

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.987: : Generating new featurevsa,inserting it

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.987: feature call forward featname is 4

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:30.987: :cc_free_feature_vsa freeing 4973F6E8

*Nov 20 18:45:30.987: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:30.987: vsacount in free is 4

*Nov 20 18:45:30.991: //23780/9D4AE7478031/CCAPI/ccSaveDialpeerTag:

Outgoing Dial-peer=0

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.991: :cc_get_feature_vsa malloc success

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.991: cc_get_feature_vsa count is 5

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.991: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232336624,feature_id:6858

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.991: : updating existing feature vsa

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.991: feature call forward featname is 4

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:30.991: :cc_free_feature_vsa freeing 4973F6E8

*Nov 20 18:45:30.991: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:30.991: vsacount in free is 4

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

type=6 redirecting_number=135

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectNumber:

type=6 Original Called Number=135, Called Number=135, Calling Number=1143514725, Calling DN=235789812 Calling Id=23780,

Redirect Number=3999, Redirect Reason=15

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

type=6 redirecting_number=135

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.995: :cc_get_feature_vsa malloc success

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.995: cc_get_feature_vsa count is 5

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.995: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232336624,feature_id:6859

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.995: feature_vsa is 4973F528,featname is 4

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.995: feature_vsa is 4973F8A8,featname is 0

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.995: :cc_get_feature_vsa malloc success

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.995: cc_get_feature_vsa count is 6

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 20 18:45:30.995: :FEATURE_VSA attributes are: feature_name:0,feature_time:1232335952,feature_id:6860

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.995: : Generating new featurevsa,inserting it

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Nov 20 18:45:30.995: feature call forward featname is 1

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:30.995: :cc_free_feature_vsa freeing 4973F6E8

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:30.995: vsacount in free is 5

*Nov 20 18:45:30.999: //23781/9D4AE7478031/CCAPI/ccCallFacility:

Call Id=23781

*Nov 20 18:45:30.999: //23781/9D4AE7478031/CCAPI/ccCallDisconnect:

Cause Value=1, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Nov 20 18:45:30.999: //23781/9D4AE7478031/CCAPI/ccCallDisconnect:

Cause Value=1, Call Entry(Responsed=TRUE, Cause Value=1)

*Nov 20 18:45:30.999: //23780/9D4AE7478031/CCAPI/ccCallDisconnect:

Cause Value=1, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Nov 20 18:45:30.999: //23780/9D4AE7478031/CCAPI/ccCallDisconnect:

Cause Value=1, Call Entry(Responsed=TRUE, Cause Value=1)

*Nov 20 18:45:30.999: //23780/9D4AE7478031/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

*Nov 20 18:45:31.011: //23781/9D4AE7478031/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x4796CC04, Tag=0x0, Call Id=23781,

Call Entry(Disconnect Cause=1, Voice Class Cause Code=0, Retry Count=0)

*Nov 20 18:45:31.011: //23781/9D4AE7478031/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

*Nov 20 18:45:31.011: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.011: :cc_free_feature_vsa freeing 4973F608

*Nov 20 18:45:31.011: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.011: vsacount in free is 4

*Nov 20 18:45:31.011: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.011: vsacount in free is 3

*Nov 20 18:45:31.979: //23780/9D4AE7478031/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x48153788, Tag=0x0, Call Id=23780,

Call Entry(Disconnect Cause=1, Voice Class Cause Code=0, Retry Count=0)

*Nov 20 18:45:31.979: //23780/9D4AE7478031/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

*Nov 20 18:45:31.979: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.979: :cc_free_feature_vsa freeing 4973F448

*Nov 20 18:45:31.979: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.979: vsacount in free is 2

*Nov 20 18:45:31.979: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.979: vsacount in free is 1

*Nov 20 18:45:31.979: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 20 18:45:31.979: vsacount in free is 0

auppal · ‎11-20-2011

The call is failing because there is no route for 135.Can you check if you get any result for sh dialplan num 135. And can you remove the corlist on the 1... dial peer to see if that fixes it.

Ankur

Thiago Cella · ‎11-20-2011

I removed the corlist, but no sucess.

Follow the show dialplan num 135 :

Macro Exp.: 135

VoiceEncapPeer20044

peer type = voice, system default peer = FALSE, information type = voice,

description = `',

tag = 20044, destination-pattern = `135$',

voice reg type = 0, corresponding tag = 0,

allow watch = FALSE

answer-address = `', preference=0,

CLID Restriction = None

CLID Network Number = `'

CLID Second Number sent

CLID Override RDNIS = disabled,

rtp-ssrc mux = system

source carrier-id = `', target carrier-id = `',

source trunk-group-label = `', target trunk-group-label = `',

numbering Type = `unknown'

group = 20044, Admin state is up, Operation state is up,

incoming called-number = `', connections/maximum = 0/unlimited,

DTMF Relay = disabled,

URI classes:

Destination =

huntstop = enabled,

in bound application associated: 'DEFAULT'

out bound application associated: ''

dnis-map =

permission :both

incoming COR list:maximum capability

outgoing COR list:minimum requirement

Translation profile (Incoming):

Translation profile (Outgoing):

incoming call blocking:

translation-profile = `'

disconnect-cause = `no-service'

advertise 0x40 capacity_update_timer 25 addrFamily 4 oldAddrFamily 4

mailbox selection policy: none

type = pots, prefix = `',

forward-digits 0

session-target = `', voice-port = `50/0/74',

direct-inward-dial = disabled,

digit_strip = enabled,

register E.164 number with H323 GK and/or SIP Registrar = TRUE

fax rate = system, payload size = 20 bytes

supported-language = ''

preemption level = `routine'

--More-- bandwidth:

maximum = 64 KBits/sec, minimum = 64 KBits/sec

voice class called-number:

inbound = `', outbound = `'

dial tone generation after remote onhook = enabled

mobility=0, snr=, snr_noan=, snr_delay=0, snr_timeout=0

Time elapsed since last clearing of voice call statistics never

Connect Time = 0, Charged Units = 0,

Successful Calls = 0, Failed Calls = 0, Incomplete Calls = 0

Accepted Calls = 0, Refused Calls = 0,

Last Disconnect Cause is "",

Last Disconnect Text is "",

Last Setup Time = 0.

Last Disconnect Time = 0.

Matched: 135 Digits: 4

Target:

VoiceOverIpPeer1000

peer type = voice, system default peer = FALSE, information type = voice,

description = `Extension Numbers',

tag = 1000, destination-pattern = `1..',

voice reg type = 0, corresponding tag = 0,

allow watch = FALSE

answer-address = `', preference=0,

CLID Restriction = None

CLID Network Number = `'

CLID Second Number sent

CLID Override RDNIS = disabled,

rtp-ssrc mux = system

source carrier-id = `', target carrier-id = `',

source trunk-group-label = `', target trunk-group-label = `',

numbering Type = `unknown'

group = 1000, Admin state is up, Operation state is up,

incoming called-number = `', connections/maximum = 0/unlimited,

DTMF Relay = enabled,

modem transport = system,

URI classes:

Incoming (Request) =

Incoming (To) =

Incoming (From) =

Destination =

huntstop = disabled,

in bound application associated: 'DEFAULT'

out bound application associated: ''

--More-- dnis-map =

permission :both

incoming COR list:maximum capability

outgoing COR list:minimum requirement

Translation profile (Incoming):

Translation profile (Outgoing):

incoming call blocking:

translation-profile = `'

disconnect-cause = `no-service'

advertise 0x40 capacity_update_timer 25 addrFamily 4 oldAddrFamily 4

mailbox selection policy: none

type = voip, session-target = `ipv4:192.168.0.10',

technology prefix:

settle-call = disabled

ip media DSCP = ef, ip media rsvp-pass DSCP = ef

ip media rsvp-fail DSCP = ef, ip signaling DSCP = af31,

ip video rsvp-none DSCP = af41,ip video rsvp-pass DSCP = af41

ip video rsvp-fail DSCP = af41,

ip defending Priority = 0, ip preemption priority = 0

ip policy locator voice:

ip policy locator video:

UDP checksum = disabled,

session-protocol = sipv2, session-transport = tcp,

req-qos = best-effort, acc-qos = best-effort,

req-qos video = best-effort, acc-qos video = best-effort,

req-qos audio def bandwidth = 64, req-qos audio max bandwidth = 0,

req-qos video def bandwidth = 384, req-qos video max bandwidth = 0,

dtmf-relay = sip-notify,

RTP dynamic payload type values: NTE = 101

Cisco: NSE=100, fax=96, fax-ack=97, dtmf=121, fax-relay=122

CAS=123, TTY=119, ClearChan=125, PCM switch over u-law=0,

A-law=8, GSMAMR-NB=117 iLBC=116, AAC-ld=114, lmr_tone=0, nte_tone=0

h263+=118, h264=119

G726r16 using static payload

G726r24 using static payload

RTP comfort noise payload type = 19

fax rate = voice, payload size = 20 bytes

fax protocol = system

fax-relay ecm enable

Fax Relay ans enabled

Fax Relay SG3-to-G3 Enabled (by system configuration)

fax NSF = 0xAD0051 (default)

voice-class codec = 2

codec = g729r8, payload size = 20 bytes,

--More-- video codec = None

voice class codec = 2

voice class sip rsvp-fail-policy voice post-alert mandatory keep-alive interval 30

voice class sip rsvp-fail-policy voice post-alert optional keep-alive interval 30

voice class sip rsvp-fail-policy video post-alert mandatory keep-alive interval 30

voice class sip rsvp-fail-policy video post-alert optional keep-alive interval 30

text relay = disabled

Media Setting = forking (disabled) flow-through (global)

Expect factor = 10, Icpif = 20,

Playout Mode is set to adaptive,

Initial 60 ms, Max 1000 ms

Playout-delay Minimum mode is set to default, value 40 ms

Fax nominal 300 ms

Max Redirects = 1, signaling-type = cas,

VAD = enabled, Poor QOV Trap = disabled,

Source Interface = NONE

voice class sip url = system,

voice class sip rel1xx = system,

tvoice class sip outbound-proxy = system,

voice class sip asserted-id = system,

voice class sip privacy = system,

voice class sip e911 = system,

voice class sip history-info = system,

voice class sip anat = system,

voice class sip g729 annexb-all = system,

voice class sip early-offer forced = system,

voice class sip negotiate cisco = system,

voice class sip authenticate redirecting-number = system,

redirect ip2ip = disabled

local peer = false

probe disabled,

Secure RTP: system (use the global setting)

voice class perm tag = `'

Time elapsed since last clearing of voice call statistics never

Connect Time = 13197, Charged Units = 0,

Successful Calls = 24, Failed Calls = 33, Incomplete Calls = 4

Accepted Calls = 45, Refused Calls = 8,

Last Disconnect Cause is "10 ",

Last Disconnect Text is "normal call clearing (16)",

Last Setup Time = 21741300.

Last Disconnect Time = 10679401.

Matched: 135 Digits: 1

Target: ipv4:192.168.0.10

ROUTER_VOIP#

auppal · ‎11-20-2011

Hmm ok try 2 things. 1) Remove the dialplan pattern command under the telephony service I am suspecting the 3999 is getting changed to the full 59043999 and see if that works

2) also remove the cor on this dial peer

dial-peer voice 1001 voip

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

type=6 redirecting_number=135

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectNumber:

type=6 Original Called Number=135, Called Number=135, Calling Number=1143514725, Calling DN=235789812 Calling Id=23780,

Redirect Number=3999, Redirect Reason=15

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

type=6 redirecting_number=135

*Nov 20 18:45:30.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

This tells me that 135 got triggered and has redirected the call to 3999 so I think the dialplan pattern is the one screwing it up. If this doesn’t work then I will have to give you some more detail debugs to see what is the number it is trying to match that its getting a failure

Cheers

Thiago Cella · ‎11-20-2011

TKSSS!!

Your first suggestion worked, when i removed the dialplan in telephony-service the transfer to VM worked: :

telephony-service

no dialplan-pattern 1 5904.... extension-length 4 extension-pattern ....

Why do you suspect that? And what was the function of this command : dialplan-pattern 1 5904.... extension-length 4 extension-pattern ....

Again, TKSSS!!

auppal · ‎11-20-2011

This is to expand all 4 digit to the full DID numbers so callers can have the full DID’s as there extension and telco can still provide 4 digits to route the call. It becomes a hassle in this case where every 4 digit gets converted to 8 digits in your case 59043999 so if you want this to work with the dialplan pattern create another dial peer like this

Dial-peer voice xxx

Destination-pattern 59043999

Point it to CUE

Translation-profile outgoing outgo

Translation-pattern rule 89

Rule 1 /3999$.*$/ /\1/

Translation profile outgo

Translate called 89

This will remove the 5904 and simply send 3999 to CUE and the call should still work

Cheers

Ankur Uppal

CCIE Voice #25875

Network Consulting Engineer