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Translation Pattern Issue - translating a calling number

Hello All,

I have implimentated a Translation Pattern of 2XXXX in a partion call edtranslations. I'am trying to translate an exec's calling number 20415 to his secretaries extension 20409. I only want it to happen when he dials 2XXXX. So in his line CSS I have the Translations partition first, but when he dials say 20417 the call does not get translated to his secretaries extension, it uses the phone CSS and the INTERNAL partion to match 20417. When I set the translation pattern to an exact match of 20417 it does get translated. Is my 2XXXX translation pattern incorrect? Thanks

1 REPLY
Cisco Employee

Re: Translation Pattern Issue - translating a calling number

No, everything is working as designed

CUCM uses best match routing

20417 = 1 option

2XXXX = 10000 options

The partition order in a CSS is ONLY used when two patterns are equally good.

You would need to set it to 20417 for it to work

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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