09-10-2014 11:02 AM - edited 03-17-2019 12:06 AM
Good afternoon - I had an urgent request to forward a number out of our DID pool to a satellite phone, which I was attempting to do with a translation pattern. When that didn't work, I tried setting that DID up as a regular DN, but not assigning it to a phone, and configuring the CFWALL to forward to the international number, making sure the cfw partition is set to all international calls.... Is there an easy way to do this? Other than configuring that number on a phone of course and doing a good old-fashioned CFWall.
09-10-2014 11:35 AM
You can create a CTI Route Point and assign it an extension. Translate the DID to that extension and within the CTI route point, cfwd all to the Satellite phone number.
09-10-2014 12:06 PM
Troy - I have a workaround configured temporarily, but I will try your suggestion as well. Thanks!
Joel
09-10-2014 11:59 AM
09-10-2014 12:05 PM
Yes, I ensured that I had the correct CSS and number mask. As a quick fix, I put an extension on the employees phone, and created a temporary cfw CSS with international calling capabilities and forwarded all calls to the satellite phone number.
Thanks!
Joel
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