Translations of outlook contacts in jabber

[Mike Buyarski]

in jabber if a user searches for a contacts and tries to call that person it fails, obviously since the number does not have the 9 and if it is long distance does not have the 9 & 1 in front of the number. is there anything in call manager we can do to add that without having to edit every single contact? Some contacts will be local and only need 7 digits and the 9 added and of course the long distance would need the 9 plus the 1 to be added.

we are running 10.5 and this is a new install.

[Chris Deren · Accepted solution]

Add Application Dial Rules to prefix the digits.

Chris

[Mike Buyarski]

I added them in and forgive me i am not a expert on CUCM but do i have to apply them somewhere? because i added them and its not working

[Chris Deren]

Did you shut down and restart the Jabber client so that it can download the application dial rules?

Chris

[Mike Buyarski]

I did not restart jabber so i did and now it works.

Thanks