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New Member

TrnsfVM to external CUE with VPIM

Scenario is this

SiteA

SiteB

External/Internal call into SiteA to general number. User needs to transfer call to SiteB users Voicemail using the TrsnfVM softkey in CME.

VPIM networking is configured between SiteA and SiteB

users are configured as remote users. Callers receive their is no mailbox for that extension on this system.

Regular voicemail functions work fine.

Config below

network location id 111

email domain 10.1.1.253

name SiteA

voicemail phone-prefix 1

voicemail extension-length 4

voicemail vpim-encoding G711ulaw

voicemail spoken-name

end location

remote username wwww location 222 create

remote username wwww phonenumber "2113"

network location id 222

email domain 10.1.2.253

name SiteB

voicemail phone-prefix 2

voicemail extension-length 4

voicemail vpim-encoding G711ulaw

voicemail spoken-name

end location

remote username vvvvvv location 111 create

remote username vvvvvv phonenumber "1128"

1 ACCEPTED SOLUTION

Accepted Solutions

TrnsfVM to external CUE with VPIM

Hi,

I see you are missing these:

ip domain-name

ip name-server

you must have dns for VPIM to work

Regards

Haitham

3 REPLIES

TrnsfVM to external CUE with VPIM

Hi,

I see you are missing these:

ip domain-name

ip name-server

you must have dns for VPIM to work

Regards

Haitham

New Member

TrnsfVM to external CUE with VPIM

name-server is configured. For the email domain, using the IP address.

The issue is the call comes into cue from the traces as the extension of the remote users and CUE doesn't know to route it to the remote mailbox using the "TrnsfVM" softkey

TrnsfVM to external CUE with VPIM

Hi,

Try to test it using FAC and check your traces

If not work, Then think for some limitation at this point

Regards

Haitham

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