Troubleshooting Phone Registration problems in CME
I have a CME dployed at one of teh sites for one of our clients. There are only 15 phones in total but 3 among them suddenly got unregistered. I have no idea as to what happened. I would like to be advised of a few trubleshooting steps and I ahve a few concerns over CME deployment!
What information can I get if I do " debug ephone error " and " debug ephone register " ?
I think this is a funny question but just wanted to know if there is any way by which we can check the network configuration of a remote unregistered phone!!!(Would be much helpful if there is any method because we do not have to bother our client contacts for information everytime).!!!!
The last question, Is it possible to configure EM profile in SRST?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...