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New Member

Trying to test a voice gateway

We have a cisco voice gateway in place and I am trying to test outbound calling on it.  I have added it into callmanager as a gateway, and set up a route group, and route list.  I have also added this gateway and one IP phone into their own device pool.  How can I force all calls made on that phone to use that gateway?  The problem seems to be that call manager is not forcing that phone to use the correct route list.

7 REPLIES
New Member

Re: Trying to test a voice gateway

Do you have the route pattern setup? If so, when you make a local /LD calls do they connect? You can do a debug on the router to watch the calls on that gateway?

Check the route pattern and make sure it has the correct route group inserted.

New Member

Re: Trying to test a voice gateway

I copied one of our other route patterns and also created a copy of a route partition and assigned both of these as well.

New Member

Re: Trying to test a voice gateway

What is your Calling Search Space set to?

Cisco Employee

Re: Trying to test a voice gateway

Most likely the problem is CSS and partitions, since you copied the RP you might be overlapping.

If all you want is to test a call on a specific GW just change the RP DN to the exact phone number you're going to dial. There won't be any best match in your routing table.

You can also avoid the whole RG/RL config and just select the GW under the RP config. To do this you need to take the GW from any other RG you added it to.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Trying to test a voice gateway

Ok.  I got rid of the RG/RL and set up an RP with the phone number I am trying to dial.  Also in the RP I set the Gateway/Route List to the gateway I am trying to test.  After these changes I used the phone analyzer under the CUCMS to look and see what was going on.  It is still hitting the wrong route list.

Cisco Employee

Re: Trying to test a voice gateway

Have you confirmed the phone has access to the route pattern's partition via the CSS config?

That's probably what you're missing

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Trying to test a voice gateway

That was it.  After setting up a new CSS and parition, and adding that to the phone I was able to verify a successful call going out on that gateway.  Now to figure out how to test an inbound call.

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