TspError every 20 minutes with empty 'Name of Device'-Field
one of our customers has a standalone CCM 6.1.2 server that logs exactly every 20 minutes a TspError message with an empty 'Name of Device'-field in syslog.
The messages look like this:
ccm: 50348: Dec 10 10:19:41.632 UTC : %CCM_CALLMANAGER-CALLMANAGER-3-TspError: Error in TSP. Port IsoEthPort:0 Port DSL:0 Name of Device: Cluster ID:StandAloneCluster Node ID:CCM-OF-CUSTOMER
I have had other similar syslog-messages that appeared more frequently but with an SEPxxxx as 'Name of Device' value. They where caused by a phone that permanently tried to register but was not in database and no autoreg enabled. That problem was easy to troubleshoot and solve. But with the message above I do not know where the problem comes from as there is no reference to the device.
Does anybody have an idea how to find the cause of the problem?
Re: TspError every 20 minutes with empty 'Name of Device'-Field
thank You for the hints.
There are no Skinny-ATAs in the network and CPU usage is normal, but there are SIP-ATAs (used for T.38 Fax) registered as 'Third Party SIP Device'. Maybe the cause of the error message is a (second port of a) SIP-ATA that tries to register every 20 minutes. This could explain why the 'Name of Device' field in the error messages is empty.
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