Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Turning Off Missed, Placed, Received Calls Directories

I have installed a 7940 in a common (non-secured) area and would like to know if it is possible to turn off the Missed, Placed and Received Calls directories. I understand that this is built into the firmware on the phone, but is it possible to modify the XML in order to either delete the directories from the menu or point them to an invalid source? Or is there another way to disable them?

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Turning Off Missed, Placed, Received Calls Directories

Hmm, I'm not sure you can host the file on a 7.x server as you could with a Windows based server. You can, however, put the XML file on any web server and point the phone to it. The file doesn't have to be on the CUCM server.

Hope this helps.

Brandon

3 REPLIES

Re: Turning Off Missed, Placed, Received Calls Directories

These directories are stored on the phone and to my knowledge cannot be disabled. You can, however, use the idle URL timer to clear the call history periodically. Take a look at the following post for details.

https://supportforums.cisco.com/message/1083377#1083377

Hope this helps.

Brandon

New Member

Re: Turning Off Missed, Placed, Received Calls Directories

Please forgive what may be a stupid question, but. . .

How do you get the XML file loaded into the correct directory on the CM? I'm running CUCM 7.1 and all my efforts to copy the file to the server have, so far, failed.

Thanks!

Mike

Re: Turning Off Missed, Placed, Received Calls Directories

Hmm, I'm not sure you can host the file on a 7.x server as you could with a Windows based server. You can, however, put the XML file on any web server and point the phone to it. The file doesn't have to be on the CUCM server.

Hope this helps.

Brandon

436
Views
5
Helpful
3
Replies
CreatePlease to create content