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New Member

Two pickups CCM6

Hi, can anyone advise if it is possible on Call manager 6 for a user to be in 2 different pickup groups ? I have heard it can be dne, but you can only select one pickup group from a drop down list so how is it done ?

Thanks

2 REPLIES
Hall of Fame Super Red

Re: Two pickups CCM6

Hi Duncan,

It is possible to answer calls from two distinct Pickup Groups using either Group Pickup or OPickup. Have a look at his thread that I worked on with excellent answers from Liz and Chris :)

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc1606f

Hope this helps!

Rob

New Member

Re: Two pickups CCM6

Thanks for the information i will try that.

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