I am neding to see if there is a way to view the history of a specific phone... What happened is a user submited a support ticket saying when they came into the office, their phone was forwarding calls to another number... The user cancelled the forwarding by the time I got the notice.
Is there a way to see where/when that change was made so I can identify the "forwarded" number and resolve this issue?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...