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New Member

UC500 - All incoming calls go to dial tone

I've got a bit of a problem with my UC500. It's not in production yet, so it's only a bit of a problem.

I have my main number set up to go straight to Auto Attendant at ext 801. The AA is only configured as defaults. All calls that come into my main number, go straight to a dial tone. At the dial tone I can dial any internal extension, and it will ring, but the AA never picks up.

Any ideas?

Thank you!

3 REPLIES
Hall of Fame Super Gold

Re: UC500 - All incoming calls go to dial tone

Confiugure:

dial-peer voice 1 pots

incoming called number .

direct-inward-dial

Theh if using FXO, configure connection plar with AA number under each voice port.

New Member

Re: UC500 - All incoming calls go to dial tone

OK, I have to ask, because I'm not familiar with the IOS command line...

Is there a way I can fix this through CCA?

Hall of Fame Super Gold

Re: UC500 - All incoming calls go to dial tone

You may try, but I do not guarantee the result.

The GUI doesn't do anything, and something do wrong.

Plus, it prevents you from learning the CLI commands that are the only way to professionally use the product.

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