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Green

UC500 - how to enable wifi and add 7921g

Just starting out here with a uc520. I have been unable to enable the built in wifi. I am also attempting to enable wep through the configuration assistant. If I add it, save it, close the window and go back, the security configuration is missing and it says "No security" again. Any tricks to get the wifi enabled?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: UC500 - how to enable wifi and add 7921g

Indeed it appears to be a wireless P/N, but the radio interface is missing in the configuration.

I don't have an UC5200 to compare, but something seems strange. Suggest you contact TAC as you might need an RMA, even if just a board inside got loose, you may not want to open it due to warranty issues.

7 REPLIES
Hall of Fame Super Gold

Re: UC500 - how to enable wifi and add 7921g

Hi, unfortunately the graphic interface is riddled with bugs an limitations that prevent professional and comprehensive configuration.

So you will have to use CLI and send here the configuration parts for which you have a problem.

Green

Re: UC500 - how to enable wifi and add 7921g

It's pretty much out of the box. Here's the config.

Hall of Fame Super Gold

Re: UC500 - how to enable wifi and add 7921g

Can you send "show diag" ?

Seems to me your UC520 is of the type without wireless interface, something that must be originally ordered and cannot be upgraded.

Hope this helps, please rate post if it does!

Green

Re: UC500 - how to enable wifi and add 7921g

Hmm. It has a wireless antenna.

Hall of Fame Super Gold

Re: UC500 - how to enable wifi and add 7921g

Indeed it appears to be a wireless P/N, but the radio interface is missing in the configuration.

I don't have an UC5200 to compare, but something seems strange. Suggest you contact TAC as you might need an RMA, even if just a board inside got loose, you may not want to open it due to warranty issues.

Green

Re: UC500 - how to enable wifi and add 7921g

Internal antenna connection was not connected to wlan card. Reconnected but still not seeing any other interface for wlan.

Hall of Fame Super Gold

Re: UC500 - how to enable wifi and add 7921g

Can't help, I have no box to compare. But it looks like your unit either has took a shock, or was poorly assembled from factory.

Thanks for the appreciation and good luck!

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