I have a customer who purchased a UC500-24U-8FXO unit and would like to have hunt groups setup. What I'm finding is it looks like the limit is 4 Hunt groups. They also would like for it to do a ring all the extensions that belong to a certain hunt group, like a broadcast hunt group in UCM. They also mentioned that if one Hunt Group doesn't answer they would like it to ring another hunt group, kind of like a Hunt List. What I'm seeing is it only allows 4 Hunt Groups, it only has the options: sequential, longest-idle, or peer (no idea what that is) for calls to phones, and if No one answeres then it does -Forward to None, Auto Attendant, or Voice mail, not another Hunt Group. Please let me know if I'm on the right track so I can go back to customer and figure out a new call flow, or let me know if it is supported.
CME 4.3 has support for parrallel hunts for both SCCP and SIP. CME 4.0/4.1 & 4.2 only supported parrallel hunt with only SIP Phones.
To ring other hunt group if noone doesn't answer, the final extension needs to be the other hunt group dialed. *Note if the second group has a hunt pilot specified as the final destination also, you will not be able to add it as a final destination.*
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