Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UC500 license problem !!! ???

Hi ,

I tried to integrate CUCM 7 with CUE modul in UC500 but I faced with license problem :

UC500-CUE(config-jtapi)# ccm-manager address x.x.x.x
Operation not allowed with current installed license

How to check whit kind of license I have in UC500 ???

Thanks....

1 REPLY

Re: UC500 license problem !!! ???

Hello,

Which version of CUE are you configuring?. You can use the command show software licenses in CUE prior to version 7 to check the application mode (CUCM or CME). If it displays CME, then you're using an incorrect license file.

If you ordered a new network module with Cisco Unity Express 7.1 or later included, it is shipped with the Cisco Unity Express image and the corresponding licenses preinstalled for the packages and features that you specified. The call-agent is no longer specified using licenses and can be configured either as part of post-install process or during bootup.

You can try this:

Configuring the Call-Agent:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1091982

Hope it helps, please rate if it does.

Kind regards,

- Adrian.

200
Views
0
Helpful
1
Replies