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UC500 Out going call problem

do not work outgoing call

5 REPLIES
New Member

Re: UC500 Out going call problem

Hello,

Please try to brief the problem..

Nahas

New Member

Re: UC500 Out going call problem

I have a Cisco UC500 with 7 ip phones and one Wireless access point. So inter communication is working fine but following issues are having.

• One way voice issue (out calls)- I can make outbound PSTN calls through the UC500, the receiver received relevant call and can hear voice of sender but sender could not hear.

• Ringing tone is does not here (out calls)- Do not hear the dial tone when dial a number for outbound through uc500 but no issue for intercom call

• Call is not terminate (incoming call from out side)- When out going call make the receiver could not terminate the call while sender can terminate it.

Pls help to solve the above issues.

New Member

Re: UC500 Out going call problem

Hi,

I just want to know Which PSTN connection you are using, PRI/FXO . Post your configuration..

Nahas

New Member

Re: UC500 Out going call problem

Hi

Herewith I have attached the UC500 configuration file. just PSTN phone line connected to the FXO port.

New Member

Re: UC500 Out going call problem

Hi

Configure one command in dial-peer 50,51,52,53

-- forward digits all

hope this help

Nahas

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