Hi every one i have following issue
I have uc500 and after while the Autoattendant dosent work , incomng calls keep ringing without going to Auto attendant, i check the service model status it give me this errors like SERVICE MODULE WAIT FOR REGESTER MESSAGE
the it said it ready and i can enter , when i enter it just keep reloaing and attached file for all output.
any help please ?
Solved! Go to Solution.
I have the stupid UC520..the CUE crash after memory got full of Voice mails(its a bug[CSCeh55158.] ) so i did the recovery and went fine , after 6 months crash again so i try to do the recovery again with the latest CUE 3.2.2 ,,, i don't know what happens but i cant access the ISE any more ... please check the attached file for the output i get
this is where i stand SIR
can you check the attached file ?
You should have response, try having session in one terminal, and service module reset in another.
After, try loading the very latest UC500 software for CUE.
No. In one terminal, do service-module session as you did already. In another terminal, do service-module reset.
Configuration doesn't matter.
If there is no known method to unblock CUE, you can only reload software. Hopefully you had a backup.