Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UC520/CME Services URL problem

I have the services URL set to VoiceView Express. However, when I press the Services button on an IP phone, I get taken to the "CME Service URLs" page with two options:

1. CME Service URL

2. Extension Mobility

When I choose option 1, it takes me to the URL I have configured. I do not use Extension Mobility, and I do not want this option to appear. I just want the user to be taken straight to the URL I have configured. The phones show the following Services URL:

http://10.1.1.1:80/CMEserverForPhone/serviceurl

This URL does not show up anywhere in my sh run, and I cannot figure out how to change it.

6 REPLIES
New Member

Re: UC520/CME Services URL problem

Did you find out how to remove the Extension Mobility URL?

Hall of Fame Super Gold

Re: UC520/CME Services URL problem

Are you guys running FW 8.3 and which exact IOS ? If you don't need ext. mobility 12.4(11)XJ4 would be the recommended.

New Member

Re: UC520/CME Services URL problem

Hi, i want to install VoiceView Express and Extension Mobility on UC520. It's supported ?

In telephony-service, for voice view we need this command line :

url authentication http://10.1.10.1/voiceview/authentication/authenticate.do

And for Extension mobility we need, a url authentication too.....

It is supported ?

Louis

New Member

Re: UC520/CME Services URL problem

Hi Louis,

I have run into the same issue, and am speaking to the TAC about it.

If you configure it for VoiceView, mobility will work, except that the login/logout screens on the phone wont close properly.

You can close them manually by hitting Exit a number of times, or hitting the Services button once.

I will post the answer from TAC here when it is resolved.

Cheers

Tony Parker

New Member

Re: UC520/CME Services URL problem

Any resolution? I have CME configured for VoiceView, however, I don't know what URL to place in the fallback url field in CUE to point to the Extension mobility authentication piece.

New Member

Re: UC520/CME Services URL problem

I seemed to get this working using the following:

http://192.168.101.1/CCMCIP/authenticate.asp

This is the normal one to use within CME (ip addresses may vary :) )

982
Views
0
Helpful
6
Replies