If you try to answer the phone from the MFP while the call is ringing, does it connect? (if you can do this)
I think there is a possible issue with some of the HP MFP's not liking our ringtone for some reason. My guess is that the port is ringing but the HP MFP doesn't detect it. Get a 'show voice call summary' when it's happening and see what state the port is in.
Thanks for your comments. I am sorry in Bullet number 4 I forgot to mention the IP phone keeps on ringing. When somebody sends a fax on my number the IP Phones keeps on ringing i.e ext 202 where I am landing my calls when i pick up teh phone it gives me a usual fax tone. I have tried ringing the MFP which is Ext 301 from ip phones and it rings and vice versa gets connected.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...