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New Member

UC520 Incoming Calls

We have configured and began testing with our UC520. US style T1 PRI: Outbound calls work fine but no incoming calls to our trigger number are not being answered by the AutoAttendant, incoming callers get dial tone - they are able to then dial the AA or an extension fine.

Calls to any DID number are also being answered but they also get dial tone - I assume I have an issue with our Dial Peers but not sure where to look.

thanks

3 REPLIES

Re: UC520 Incoming Calls

Can you post your config here?

New Member

Re: UC520 Incoming Calls

Here it is, minus the ephones

New Member

Re: UC520 Incoming Calls

Got it fixed - the telco was stripping off the first 6 digits - changed my rules and all works fine.

Regards

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