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New Member

Uc540 External Access for Voicemail

Hi Everybody,

I have a customer who wants to be able to access their voicemail, when they are out of the office.

I have tried setting up a number without voicemail and put a call forward all to voicemail but then it states there is no voicemail box setup for this user.

Could anybody please tell me how i go about completing this

Thanks

Nathan

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Blue

Uc540 External Access for Voicemail

Hi Nathan,

If you will go to configure -> users and extensions -> voicemail.  A windows should

then appear and you can add a PSTN DID for outside Voicemail access.

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
4 REPLIES
Blue

Uc540 External Access for Voicemail

Hi Nathan,

If you will go to configure -> users and extensions -> voicemail.  A windows should

then appear and you can add a PSTN DID for outside Voicemail access.

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
Hall of Fame Super Gold

Uc540 External Access for Voicemail

Which type of PSTN circuits do you have? Do you have DID ?

New Member

Uc540 External Access for Voicemail

Hi Ronak,

There is a Voicemail Access PSTN Number but this is a blue field and won't let me type a number in it.

Hi Paolo,

Im using SIP but i have this is a staging lab at the min. Yes i have a DID that can be used

Thanks

Nathan

New Member

Uc540 External Access for Voicemail

When i changed the voicemail DDI to a number in their range it automatically populated the external pstn number. My next problem is it asks for the user ID yet i don't know how the phone enters the digits.

Thanks

Nathan

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