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UCCE Finesse Phonebooks

Hello,

Does anyone know if the Finesse phonebooks can be intergrated with AD? All I see is importing users via .csv.

Thanks,

Randall

1 REPLY
New Member

Hi,  Yes, I have done this

Hi,

 

 Yes, I have done this via custom scripting. Best way would be to create a VBS script that exports all the contacts from a specific AD OU to a CSV text file. Then use the same script to upload the text file on Finesse. I can send you a sample script if you are interested.

 

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