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UCCX 7.0 CAD login issues: the ID you entered was not found

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Guys,

I have a new install of uccx 7 and each time I try to logon a CAD agent I get " ID you entered wa snot found".

The user id can logon to ccmuser and appuser pages okay. I have even add standard cti enabled role to the rmjtapi user.

Does anyone know what I can do before i go the path of re-installing.

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