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UCCX 7.0 - JTAPI Resync Failed

I installed UCCX, and after I complete the initial configuration. When I logged on to the UCCX web page. I get a pop-up message that says "The cisco JTPI client verisons are inconsistent. Please go to Cisco Jtapi Resync in the Unified CM Telephony Subsystem to install the Cisco Jtapi Client". I execute as directed by the pop-up message. The Resync failed. How can I fix this ?

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New Member

Re: UCCX 7.0 - JTAPI Resync Failed

Thanks and it work.

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