UCCX 7.01 Agents do not see calls waiting only supervisors see this queue
When agents are logged in they do not see the number of calls waiting in the queue. Only supervisors can see this. Is there a way to get the agents to see this queue in the Agent Desktop software? Using UCCX 7.01build 168.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...