09-16-2014 04:00 AM - last edited on 03-25-2019 08:31 PM by ciscomoderator
Hi All.
I was made aware that there is no bootable UCCX 8.5.1 iso available. So, I installed 8.0.2 and initiated a software upgrade (from the OS admin) to 8.5.1. After the reboot I logged in to the web GUI and tried to run the upgrade through 'Cisco Unified CCX Upgrade Setup'.
I'm having some issues with 'Backup File Path*'. Tried to put a file location on the SFTP server but getting this error saying "Backup file does not exist'.
Tried several combination of the file path but no luck. Any suggestion what exactly I have to type to enter a valid path location ?
I created a location called 'UCCX Backup' in my SFTP server's G drive and tried to put "\\G:\UCCX Backup" as back up file location.
Any help would be appreciated.
Regards
Karim
09-16-2014 04:15 AM
Hi,
what is the exact UCCX version from which u are upgrading?
can u share?
show version active
regds,
aman
09-16-2014 04:26 AM
Thanks for looking at the post, It's 8.0.2.11005-20
09-16-2014 04:53 AM
UCCX version 8.0.2.11005-20 [8.0(2) SU2] can be upgraded to 8.5(1)SU1
Have u selected the correct path in sftp where 8.5(1) SU1 is kept and sftp.exe is running?
regds,
aman
09-16-2014 05:40 AM
09-16-2014 06:11 AM
Do u have the read and write access to the folder where Patch is lying ?
regds,
aman
09-16-2014 07:29 AM
I believe so.
It's a windows 2003 server where I'm running the TFTP exe. SFTP login if different from NT login. Is that an issue ?
09-16-2014 07:40 AM
I do not think so that could be the issue.
If u have a PC , install freeftpd sftp and try.
regds,
aman
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