Previously in UCCX 7 we used a priority number check xml file to validate if a number matched the calling number into a queue and a higher priority was then set if this was matched, however using the same file and script options in UCCX 8 we are getting a permission denied error when trying to access the file.
1. Put the XML document into the repository. It becomes easily accessible and works well.
2. Put the XML document on another server and use a create url document step to retrieve it.
I would note that v8 is a linux appliance. Linux does not use backwards slashes like Windows does. Also, you do not have full access via path to the filesystem. If you want reliable read/write access, it's best to load the documents into the repository.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...