Have UCCX 8.51(SU3) and CM 8.6.2(SU2). I have a working system with a small contact centre running.
I have tried to add a new application/script/trigger as we have a new requirement , eveyrthing sets up correctly but the CTI Route Point/Trigger fails to register.
I have 5 other route points registered correctly and i am using the same config.I have tried deleting , re assigning and assigning back to the jtapi user but it refuses to register.
Anyone seen anything like this?? on my versions. I'm sure a reboot of the UCCX servers will fix it but wanted to check in to see if anyone had a workaround.Can't see anything on the bug search either that might be related.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
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