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UCCX Simple script

Hi

We are running UCCX 9, I need a simple script for following requirement, can anybody help on this.

Requirement -->

Play an IVR and then move that call to Hunt Pilot number which in CUCM. No need agents in here, how can i do this ?

Regds

$

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2 REPLIES
Cisco Employee

Re: UCCX Simple script

Refer attached sample script.

Hall of Fame Super Silver

UCCX Simple script

Do you not have voicemail system in your environment, you could do this via call handler, another alternative would be to look at the native queuing feature of CUCM.

HTH,

Chris

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