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UCCX - Simultaneous Record Sessions

In UCCX 7.0 and above, there is a new module called Compliance Recording, that is different from the recording sessions that are started from the supervisor or agent desktop (these are limited to 64 sessions on the Premium option. When I configure the UCCX platform from the Cisco ordering tool (the excel file that allow the complete configuration of the UCCX scenario), I can choose more than 64 record sessions for Compliance Recording Module. Does someone know the numbers for simultaneous sessions for Compliance Recording?

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Re: UCCX - Simultaneous Record Sessions

The install guide for QM has details on this - see table 4 on page 19

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/qm_2x/installation/guide/qm273install-cisco.pdf

The number of concurrent recording supported varies by server

7825     40

7835     67

7845     100

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