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UCCX wrap up codes question

Dear All,

can we make the agent be able to choose more than one code after the call (two or three)not only one while being in the auto work mode?

1 Accepted Solution

Accepted Solutions

Chad Stachowicz
Level 6
Level 6

Unfortunatly no you can't.

HTH, please rate useful posts

Chad

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1 Reply 1

Chad Stachowicz
Level 6
Level 6

Unfortunatly no you can't.

HTH, please rate useful posts

Chad