uccx

[karthik ratna]

hi all,

i want to learn UCCX , is their any fundmentals to learn before UCCX , where i can get good document and software for this. as cucm software

Please guide me

Thanks in advance

karthik

[Chris Deren · Accepted solution]

Karthik,

You want to start of with UCCX SRND:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

and all admin/configuration and scripting guides:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html

HTH,

Chris