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New Member

UCM 5.1 - system error code on the CDR "Error code 10011"

When trying to run reports, I'm getting the CDR 'Error Code 10011'. Tried to research on CCO but only came across this document:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080919416.shtml

This does not apply to my scenario. Does anyone else have any other suggestions?

Thanks,

-N

3 REPLIES
Cisco Employee

Re: UCM 5.1 - system error code on the CDR "Error code 10011"

was this working before?

is this an upgrade?

have you verified all the CDR parameters are properly configured?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Green

Re: UCM 5.1 - system error code on the CDR "Error code 10011"

Hi N,

What is the eact version for CCM

DO you see records under process and preserve folder using CLI file list command?

New Member

Re: UCM 5.1 - system error code on the CDR "Error code 10011"

System version: 5.1.2.3000-2

How do I find the process/preserve folder using CLI file list command?

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