I have UCM 6.1 and I am having a weird issue with the shortcut keys and assigning a service to them. I have a template setup for 1 line, 4 speed dials and 1 service button. For some reason though I am having a lot of difficulty trying to assign a service to the button, I can assign it, and it will show up in UCM then i restart the phone and its not there. The service is on the phone if you hit "services" but I cant seem to get it to come up on the phone, even though it is set in UCM. Is this a bug or am I doing something wrong or what? I have done with no problems on v4.1 and I have even gotten it to work with some fussing in this version but I cant get it working now with a 7961 phone. Any ideas?
Thanks for your reply, I have restarted the cluster and it didn't seem to fix anything. I will do some research on the bug you listed, like I had said this problem only became apparent after the upgrade from 4.x to 6.x.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...