I have a UCM and CCX 7 setup with a Inter-Cluster Trunk (Non-Gatekeeper Controlled) connecting to CCM 4.1.
My problem is when a person dials into the CCX and hits one of the CTI Ports, lets say its running the default AA script, and dials an extension to transfer to. It say its still connected to the CTI Port on the phone display, they stay connected to the CTI Port the entire call.
If its someone on the UCM 7 environment it works just fine, they reconnect to the proper device and drop the CTI Port.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...