Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCM 7.0 CCX 7.0 CCM 4.1 Path Replacement

I have a UCM and CCX 7 setup with a Inter-Cluster Trunk (Non-Gatekeeper Controlled) connecting to CCM 4.1.

My problem is when a person dials into the CCX and hits one of the CTI Ports, lets say its running the default AA script, and dials an extension to transfer to. It say its still connected to the CTI Port on the phone display, they stay connected to the CTI Port the entire call.

If its someone on the UCM 7 environment it works just fine, they reconnect to the proper device and drop the CTI Port.

Any ideas?

290
Views
0
Helpful
0
Replies