Re: UCM 7.0 softkeys not functional during offnet Call connected
CUCM does not differentiate softkeys present based on call classification (i.e. OnNet vs. OffNet). The presence of "End Call" only is typically on the Connected - No Feature line state. An example of this line state is the Intercom connection (using Intercom lines). Since you can't Intercom Off Net then I suspect that it is either a phone model/feature thing or the softkey template is configured to only show "End Call". There is a remote possibility there is a software defect (I haven't searched).
1. What model phone?
2. Does this happen on all phones or just one or one type?
3. You specify Off Net. Do you actually see a difference in behavior between On Net/Off Net?
4. When you experience this issue, do you see other softkeys and they don't work or do you only see the "End Call" softkey?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...