we are looking for some suggestions on how to record outboud telephone calls placed by our users. These users are not part of any ICD/ACD system, just standard user. I dont know if there is some software switch inside UCM to allow this, or how to retrieve the recording.
I would like to find a way to do this without having to buy a 3rd party server, but I do not know what options are out there.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...