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UCM BE 6.0 - Not able to hear Voice Messages

Hi,

We are running CallManager 6.0 Bussiness Edition with unity connection 2.0.

We are facing a problem like, i am able to keep the voice message and MWI also shows up.But when i press the message button to retrive the message,it says "currently extension 99999 is not availabe". I am able to keep voice message on all phones, but not able to hear the voice messages(but..voice message icon displayes on the ip phone)

Please help me out !!

regards,

1 REPLY
Cisco Employee

Re: UCM BE 6.0 - Not able to hear Voice Messages

do you have an schedule that allows you to do so?

that extension is the one from the EAdmin, do you have a routing rule for direct calls that could be causing this?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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