cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
469
Views
5
Helpful
2
Replies

UCM phone ringing state differs from called party destination

casey1hunter
Level 1
Level 1

Have a scenario I'm trying to build out. Not sure if it's possible or not.

In CUCM is there a way to make the calling party phone appear as if during a ringing state that it is actually ringing a different destination than it is calling.

Example.

Phone A calls ext 4003, however there is a translation pattern matching 4003 to translate to 4001 which is Phone B extension 4001. I want phone A during a ringing state to show that it is ringing 4003 and not 4001. Is this possible, if so how?

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Not with a translation pattern; however, this should be possible using a hunt group. The hunt pilot information will appear during the alerting state and then the answered party will update once in a connected status.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/8_0_2/ccmcfg/b03htpil.html

Amit23
Level 4
Level 4

Hey buddy...

this is easy step for use in the cucm system:


go to cucm server and please configure the called party display image on tranlation aprty is should be that u wnat and it cna be show as u configured ok.

Amit

Warm Regard's
Amit Sahrma