Hi all, im aware of the official Cisco take on things but im just wondering how everyone else has configured the following:
When we get an incoming call, the leading 0 is removed by BT, or not forwarded. I know we can append the 0 , so thats not a problem.
When the call comes in, do you append just the 0 to the start of the number, or do you slap a 90 (we use 9 to get an 'outside line' for the users, theyre just used to it!) so that when you have a missed call, when you redial the call will go straight out without having ot edit it?
Re: UK CME best practice set up for incoming calls
No actually it won't prefix 9, it sends the call out as dialed. You config "forward-digits all" under the DP for this to happen. In contrast your DP with 9T will always 'eat' the 9 that is only matched digit.
Then better that that, you configure DP without using the T designator for certain prefixes that have fixed length.
Eg if you know that 02920 is always followed by six digits, use destination pattern 02920...... so calls matching that, will complete immediately without interdigit timeout. Some users do value this much.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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