09-22-2008 11:30 AM - edited 03-15-2019 01:27 PM
Hi,
I am facing the following error message after have entered user and password in the https://ccm/ccuser page:
Error While Loading Page
Automation server can't create object (-2146827859)
Click here to return to the previous page
This problem has started after installing es143 in CCM 4.1(3)
Did anyone face it before?
Thanks,
Antonio
09-22-2008 12:41 PM
You will need to make sure the user is associated to Standard CCM End Users group.
Have you checked the Event viewer for application error's?
1) Open a command window on the Cisco CallManager.
2) Go to the c:\Program Files\Cisco\bin directory.
3) Run regsvr32 dblx.dll.
HTH , please rate if so.
Regards,
Justin
09-22-2008 01:29 PM
Hi Justin,
Thanks for your reply!!!
What exactly does this command do?
Should I run it in a maintenance window or I can run it in business hours?
A last question: I've got pub and sub. Which one am I supposed to run this command first?
If you could answer it to me, it would help me a lot.
Thanks,
Antonio
09-22-2008 01:33 PM
09-22-2008 01:36 PM
If you do not feel comfortable doing this change I would suggest opening a Tac case to have a engineer examine the issue.
09-22-2008 04:41 PM
Ok Justin,
That link helped me to understand what might be causing that error. I will get more info about the command you seuggested me to run and problably execute it in a maintenance window.
Thanks for your attention. You helped me a lot.
Regards,
Antonio
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