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Unable to add IP Phone 7961 with ccm 4.x

Hello All

I am using CCM 4.0. I would like to manually add a cisco ip phone 7961 to the network.

However, I did not see this model in the list of phone types (See below)

How can I fix it ?

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1 REPLY

Re: Unable to add IP Phone 7961 with ccm 4.x

You need to meet the following requirements to have support for 7941/7961 on CCM 4.0:

Cisco CallManager Version
Device Pack

3.3(5) SR1

ciscocm.3-3-DevPack-64.exe, or later

4.0(2) SR2b

ciscocm.4-0-DevPack-43.exe, or later

4.1(3) SR1

ciscocm.4-1-DevPack-23.exe, or later

So, as you can see you need to get to SR2b and Device Pack 43 or later.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7961g_7961g-ge_7941g_7941g-ge/firmware/7_0_3/english/release/notes/6141703.html#wp1031083

Hailey

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