Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Unable to Add Unity user with CCM 612 Business Edition

Hi,

I am running CCM 612 Business Edition. I have added multiple VM users through the import users section on Unity Connection.

I have tried to add another user just ther and it fails.I get the following message

"No Unity Application Server was found in Unified Communications Manager system. Unable to import users."

It finds the user in CCM, but is unable to import it. I have a number of licenses free still and when I test the integration, it reports no errors. All VM ports are registered with the CCM. Has anyone seen this error before?

1 REPLY
Silver

Re: Unable to Add Unity user with CCM 612 Business Edition

I think this issue raised due to IP address changed in GUI and Cli . Make sure recently you did any changes .

Release Notes for Cisco Unified Communications Manager Release 6.1(2)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_2/cucm-rel_note-612.html

187
Views
0
Helpful
1
Replies
CreatePlease to create content