I created a TCL script which is geting the call, playing a wave file and route the call to the destination on a callmanager's cluster. If i use it on a Pots dial-peer, it is working good.
If i use it on a voip dial-peer it is working good but if i try to use the pots first, to redirect the IP phone to the phone number of the second dial-peer it is failing. I configured the G711Âµlaw codec.
Call is comming from pots dial-peer, the TCL trigger is on the incoming pots dial-peer. The TCL play the prompt, then the call is routed to the Callmanager. The CCM route the call to the phone but because of a Call Forward All, the call is routed to another GW using the same TCL script. The second TCL script is triggered on the incoming voip dial-peer.
If i test each TCL script seperatly, it is Ok but if i configure the CFA it is a failure.
I tried with a CFNoA and it is working.
It looks like a TCL limitation.
In the Cisco IOS Tcl IVR and VoiceXML Application Guide it is written:
- "When Tcl 2.0 or VoiceXML applications transfer calls to a telephone number, the outbound dial peer can specify a Tcl 2.0 or VoiceXML application to accept the transfer"
"Transfer (and handoff) to or from the default application is not supported".
Also I suppose script 1 and 2 are actually the same script invoked as a different service and parameters.
If so, it's strange. The only difference should be the redirect reason of the incoming call leg to script2. I suggest you make a debug print of all applicable parameters, and possibly a debug voip dialpeer too.
I don't think the statement mentioned does apply as you are not even doing a proper transfer, just a fresh leg setup.
The second statement is even false because handoff to default application is exactly what B-ACD/AA does for dial-by-extension.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...