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New Member

Unable to Change Network Settings of IP Phone Manually

Hi,

I am unable to change Network Settings of IP Phones registered with CUCM 6.0

When I unlock settings with **# key the "Edit" key is inactive.

How can i solve this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: Unable to Change Network Settings of IP Phone Manually

Hi, you need to go Setting->Network Configuration->Change the option "DHCP Enabled=NO" and save the change.

Hope this help.

David

4 REPLIES
Hall of Fame Super Silver

Re: Unable to Change Network Settings of IP Phone Manually

First of all make sure you enter the unlock sequence from the settings menu, press Settings button on the phone.

Second of all you first need to disable DHCP if you want to set the IP address manually.

HTH,

Chris

New Member

Re: Unable to Change Network Settings of IP Phone Manually

Thanks for your reply,

I am doing the same, I entered the settings menu by pressing settings button, in NETWORK Configuration option I pressed **#, after that when i go on IP Address Option, the edit key is not enabled.

When i register the same phone with another CUCM it works.

I think this is being controlled from CUCM so any input how can this be allowed from CUCM.

Regards,

Iftikhar

Bronze

Re: Unable to Change Network Settings of IP Phone Manually

Hi, you need to go Setting->Network Configuration->Change the option "DHCP Enabled=NO" and save the change.

Hope this help.

David

New Member

Re: Unable to Change Network Settings of IP Phone Manually

Thanks David,

It worked.

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