06-05-2014 01:35 PM - edited 03-16-2019 11:01 PM
Dears
I get the error attached when I try to access cucm subscriber from the drop doan box in serviceability page. I tried the following but no success, which else more certificates I have to regenerate.
set cert regen tomcat
utils service restart Cisco Tomcat
Thanks
06-05-2014 05:24 PM
Hi,
Try restarting the Cisco tomcat service on subscriber and publisher most probably it will resolve the issue if not then check for the application administrator user as should be the member of the CCM Super User.
Regards,
Venkatesh.
06-06-2014 07:08 AM
Dear Venkatesh,
as you can see my commands after generating the certificates i have restarted the service and also the user is in CCM super user.
06-07-2014 12:38 PM
Dear Experts,
Anybody can help me with more hints on this issue, From Network I think port 443 must be reachable between the servers.
thanks
06-08-2014 12:48 PM
Dears
Issue has been solved by copying the tomcat.pem certificate from publisher to subscriber and from subscribers tomcat.pem to publisher.just upload in the tomat-trust store and after that restart the tomcat service by the below command.
utils service restart Cisco Tomcat
Thanks
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