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Unable to connect to UC520

I am trying to connect to a UC520 to configure voice mail for users, i am able to connect to the device however, when i try to view users and phones or anything i try to do, the following error message shows up after waiting for few minutes, am not that familiar with cisco ios but i have confirmed myself and with my sup. my account has a level 15 priv and am able to telnet to the device via cli.

Can someone please help me out?

Thank you

telnet-.PNG

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