unable to forward the calls to unity connection, extension has +e164 number pattern
I have installed unity connection (v7.0) and integrated with active directory, and callmanager (v7.0) integrated with active directory and created user device profile for all users and having +e164 numbers for the extension. In unity connection i have users imported from active directory without +.
Much appreciated if anyone can provide solution/work around for the following
1. I cant send voce messages to unity ( extension on unity is without + and in cucm its with +), so want to know how to remove this + while forwarding calls to unity, i tried with translation pattern, but didnt work
2. unable to retirve voice mail. if am clicking the message button, it playing the default greeting, not asking to enter the id or pin number so that i can check my voice message (it should ask only to enter the pin while calling from known extension)
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...